Get in Touch
If you have a question about buying or selling an e-bike, need help using the platform, or want to report an issue, we’re here to help.
Please use the contact form below, and we’ll respond as soon as possible.
We aim to reply to most enquiries within 24–48 hours (Monday to Friday).
What We Can Help With
We’re happy to assist with:
- General website enquiries
- Account or login issues
- Listing questions
- Reporting suspicious listings or users
- Delivery or transport guidance
- Partnership or advertising enquiries
Please note that Ebike Seller is a marketplace platform. We are not involved in transactions between buyers and sellers and cannot mediate disputes between users.